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General terms & conditions

Article 1. Identity of the entrepreneur

  • Name: ADAinstruments.nl, part of OMT-Holding BV
  • Street: Monopoly 21M
  • Zipcode: 3897AL
  • City: Zeewolde E-mail
  • address: [email protected]
  • Chamber of Commerce: 32166066
  • VAT identification number: NL821843187B01


Article 2. Applicability 2.1 All General Terms and Conditions (all of these Terms and Conditions) apply to all offers, orders and agreements of our webshop, without prejudice to any other terms and conditions. 2.2 Accepting an offer or making an order means that you accept the applicability of these Terms. 2.3 The provisions of these Terms and Conditions may be waived only in writing, in which case the remaining provisions will remain in force. 2.4 All rights and claims as stipulated in these Terms and Conditions and any further agreements made for our webshop shall be equally provided for intermediaries and other third parties enabled by our webshop.

Article 3. Offers / Agreements 3.1 All offers from our webshop are free of obligation, and our webshop expressly reserves the right to change prices, especially when required by law (legal). 3.2 An agreement will only be made after acceptance of your order through our webshop. Our webshop is entitled to refuse orders or to place certain terms on delivery, unless expressly stated otherwise. If an order is not accepted, our webshop will inform you within 10 (10) business days of receipt of the order.

Article 4. Prices and payments 4.1 The prices quoted for the products and services offered are in euros, excluding VAT and excluding handling and shipping costs and any taxes or other charges, unless otherwise stated or agreed in writing. 4.2 Payment must be made without discount or compensation. Delivery of the goods will be made after the full invoice amount has been delivered to the account number displayed during the ordering process. 4.3 Payment can be made on (one of) the manner (s) as indicated during the ordering process. 4.4 If the prices for the offered products and services increase during the period between the order and its execution, you are entitled to cancel the order.

Article 5. Delivery 5.1 The entrepreneur shall take the utmost care with regard to the receipt and execution of orders for products and in assessing applications for the provision of services. 5.2 The delivery times specified by our webshop are only indicative. Exceeding any delivery period will not entitle you to compensation or the right to terminate your order or to terminate the agreement unless the delivery period is exceeded so that you may not reasonably be required to enter into the agreement. In that case, you may cancel the order or dissolve the agreement as far as is necessary. 5.3 The delivery of the products takes place at the place and time when the products are ready for shipment to you. 5.4 You are entitled to cancel your order up to 14 (calendar) days after receipt without notice. You will then receive the full order amount including shipping costs credited within 14 days if you return the items in good condition. Only the costs for returning from home to the webshop are at your own expense. If you make use of your right of withdrawal, the product will be returned to the vendor within 14 days of the return of the product with all accessories and, if reasonably possible, in its original condition and packaging. To use this right, you can contact us at [email protected] or +31 36 5221195. We will then refund the due amount within 14 days of your return.

Article 6. Retention of title 6.1 The ownership of delivered products will not be over until you have fulfilled all the obligations that you owe to our webshop on the basis of any agreement. The risk with respect to the products will pass on to you at the time of delivery.

Article 7. Advertising and Liability 7.1 You have the obligation to check upon delivery whether the products meet the agreement. If this is not the case, please inform us in writing and motivate our webshop as soon as possible and at least within seven (7) working days after delivery, at least after reasoning. 7.2 If it has been shown that the products do not conform to the agreement, our webshop has the choice to replace the products concerned with the return of them by re-entering new products or reimbursing the invoice value. 7.3 If you do not wish to withdraw a product for any reason, you are entitled to return the product within seven (7) working days after delivery to our webshop. Returns will only be accepted in this case if the packaging of the product is undamaged and any plastic seal on the package has not been broken, as well as the costs for return shipments.

Article 8. Orders / communications 8.1 For misunderstandings, mutilations, delays or incorrect delivery of orders and communications resulting from the use of the Internet or any other means of communication in the traffic between you and our webshop, or between our webshop and third parties, as far as the relationship is concerned between you and our webshop, our webshop is not liable unless and to the extent that there may be intentional or gross negligence on our webshop.

Article 9. Force majeure 9.1 Without prejudice to the remaining rights arising from it, our webshop shall, in case of force majeure, have the right to suspend the execution of your order, or to terminate the agreement without judicial intervention by your written notice in writing. and without our webshop being held liable for any damages, unless under these circumstances, standards of reasonableness and fairness would be unacceptable. 9.2 Force majeure means any defect which can not be attributed to our webshop because it is not due to its fault and does not come into force under the Act, legal act or traffic.

Article 10. Miscellaneous 10.1 If you provide an online address to our webshop, our webshop is entitled to send all orders unless you provide a copy of a different address to which your orders are to be sent to our webshop. 10.2 If, for a short or longer period of time, our webshop permits deviations from these Terms, tacitly, do not allow her to claim immediate and strict compliance with these Terms and Conditions. You can never make any right due to the fact that our webshop applies these Terms smoothly. 10.3 Should any of the terms of these Terms or any other agreement with our webshop be in violation of any applicable legal provision, the relevant provision will expire and will be replaced by a new law to be determined by our webshop. similar provision. 10.4 Our webshop is authorized to use third parties in the execution of your order (s).

Article 11. Applicable law and competent court 11.1 All Dutch law applies to all rights, obligations, offers, orders and agreements to which these Terms and Conditions apply and to these Terms. 11.2 All disputes between parties will be submitted exclusively to the competent court in the Netherlands.

Article 12. Payment12.1 To the extent that no agreement has been reached later, the amounts owed by the consumer must be paid within 14 days of delivery of the goods or in the event of an agreement to provide a service within 14 days of the date of issue of this agreement on documents.12.2 In the sale of products to consumers, in general terms, no advance payment of more than 50% may be required. When prepayment is made, the consumer can not make any right regarding the execution of the relevant order or service (s) before the prepaid payment has taken place.12.3 The consumer is obliged to notify the entrepreneur without delay of any incorrect or stated payment information.12.4 In the case of consumer default, the entrepreneur, subject to legal restrictions, has the right to charge the reasonable costs previously announced to the consumer. 


Article 13. Warranty and Liability 13.1 Products delivered by ADAinstruments.nl are subject to a standard warranty period of 2 years.13.2 To claim a 3-year warranty period, these conditions must be met:a. The instrument must be purchased at ADAinstruments.nl.b. The purchase invoice must be presentc. The instrument must be calibrated every year, no longer than two weeks after the call of ADAinstruments.nld. The instrument may not be calibrated or repaired by third partiese. When ADAinstruments.nl finds that a defect has occurred due to incorrect use, the warranty will expire 13.3 ADAinstruments.nl is never held to pay any damages to the Buyer or others unless there is intentional or gross negligence on her part. ADAinstruments.nl has no liability for consequential or business damage, indirect damage and profit or loss. 13.4 If ADAinstruments.nl is held for any reason to compensate for any damage, such compensation shall never exceed an amount equal to the invoice value relating to the product or service that caused the damage.13.5 Without prejudice to the provisions of this article, there may be no warranty if the wear and tear is considered normal and further in the following cases: a. If any changes have been made in or to the product, including non-authorized repairs from ADAinstruments.nl or the manufacturer has been carried out;b. If the original invoice can not be submitted, it has been changed or made illegible;c. if defects are due to non-destructive or improper use;d. If damage is caused by intentional gross negligence or negligent maintenance.13.6 The Buyer is obliged to indemnify ADAinstruments.nl from any claim that third parties may incur in respect of the performance of the agreement against ADAinstruments.nl in so far as the law does not prevent the damage and costs in question from being charged the buyer should come 13.7 ADAinstruments.nl may on its internet site link to other internet sites that may be interesting or informative to the visitor. Such links are purely informative. ADAinstruments.nl is not responsible for the content of the web site referred to or the use that may be made of it. 

Article 14. Additional or derogatory provisions 14.1 Additional or different provisions from these Terms and Conditions may not be to the consumer's disadvantage and should be written in writing or in such a way that they can be stored by the consumer in an accessible manner on a sustainable data carrier